In last week’s blog called ”the times they are a changing”, I explained that there has recently been some changes to the code of practice relating to Portable Appliance Testing. It is ever increasingly apparent that not all PAT companies work with this code in mind …
Earlier this week, I took a call from one of the sales team from a big national testing company. This sales person proceeded to inform me that as they had an engineer currently in the area they would be able to come and test my office. This person even offered me a reduced rate informing me that PAT testing is a legal requirement and should be completed on an annual basis.
One thing that was really obvious was the fact that this company really don’t do any homework on their potential clients. I mean, as our company name suggests “FTS Safety Solutions” there is a bit of a hint in what we might actually do.
Initially I started to question the comment about the need for annual testing and was instantly told that is was a legal requirement as defined by the code of practice. Personally I feel that this was more scaremongering rather than adopting the actual code of practice. Anyway I then asked was their price all inclusive or was there any additional charges? I was assured the price was an all in price, but they were a little reluctant to provide a written quote to that effect. Interestingly, I know from experience that there is never an all in price from this company so I had to bite my tongue.
I was finding it very difficult not to play them at the same game but in the end I had to tell the sales person that the PAT testing code has recently been changed and they were incorrect in what they were advising me and that I would now terminate the call and report them to trading standards.
The following day I went to test at a new client. Interestingly they had previously been tested by the same company who called me. The owner of the business explained to me that they had contacted him nearly 3 months in advance of equipment expiry date and when he asked if this was the right practice and whether his certificate would run from the expiry date or the new date, they assured him it would be from the expiry date.
He told me that the alarm bells started to sound when he asked the engineer what was the problem with a piece of equipment and was told that “the fuse was on its way out and needed to be replaced.” Sorry, but a fuse is designed to either work or fail so there is no machine on the market that can advise if the fuse is on its way out! Well; at least I don’t think so.
However the other concern that the client had was that I had been onsite twice the length of time that the engineer from the other company had been. Along with other failures, I also found a split in a cable (which looked like it been there for a number of years) and it just proved that the deal I would have got from the company may not have necessarily been a very good one.
Until next time …So if you have a need for a company to carry out PAT Testing in line with the current code of practice then call us on 0330 6600264 or click here to ping over an email and let’s arrange a site inspection to provide you with a no obligation quotation.