Over the past seven days, at FTS Safety Solutions, we’ve been doing what we do best which, of course, is PAT Testing. If you really want the technical term it’s actually called ‘In-Service Inspection and Testing of Electrical Equipment’ …
PAT Testing Recommendations
I’ve said in the past that FTS works in various locations from offices to schools and village halls to building sites, but wherever we are, we always work to the same professional ethics and ensure that the customer is getting the best service. This ensures that not only is their equipment safe to use, but ultimately that the staff are safe in their working environment.
It is always difficult to define my ideal client, as most customers will have some need for our services at some point in time for PAT testing (our specialist field), Emergency Lighting testing or Fire Extinguisher maintenance. However, there is always one thing that helps the business obtain new clients, which is recommendations. Having attended different networking events over the years, I have always found it difficult when I get asked the question, “who would be your preferred client?” I always have one answer in my mind initially, one who pays the bill on time without the need to chase, but I always keep that one to myself!
Only last week I attended a meeting as a guest of one of my business associates and received a glowing recommendation for the services that we perform on their behalf. Ok, the exit doors needed to be widened, but in all honesty, it highlighted that we do a professional job – for our business associates as well as our customers – which ensures that we continue to grow our business by providing that perfect service.
That one recommendation in a room full of business people has given me a number of leads to follow up. Who knows, they may even turn into long term business relationships.
At a subsequent meeting, as a direct result of the recommendation, they even asked that question “who is my ideal client?” Maybe I should really come up with a real answer? I’ll put my thinking cap on unless someone else can answer it for me.
Until next time …In the meantime, if you’re looking for a professional PAT company which gets excellent recommendations from all of its clients and business associates then call me on 0330 6600264 or click here to ping over an email because when it comes to testing your office equipment, lighting and extinguishers, you really do need the perfect service, don’t you?