When contractors arrive at your business, or even your home, have you ever asked to see and check their identification? If the answer is ‘no’, then there are some valid reasons as to why you really should get into the habit of confirming the person or company …
Contractor Identification Badges
All my staff have identification badges to ensure that as a client you know that they work for FTS Safety Solutions. There is even a Freephone number on the ID pass, so you could call the office to double check the identification if you so wanted.
More recently we have been issued with ID badges by the PTN Network which indicates that as members we are committed to the highest standards in the industry and provide the best possible advice, service and support to our customers.
“An instance at home highlighted to me the need for my staff to carry ID badges!”
Late one afternoon just before Christmas there was knock at the door, I opened the door to be greeted by a salesperson offering his services. The fact that he had bothered knocking in the first place annoyed me. I sometime think the “I do not buy from doorstop salespersons” sign is only there to decorate my door.
Anyway, I was impressed with his rudeness and lack of manners, but he informed me that the local council had selected this area to receive a grant for loft insulation. At this point he informed me that he needed to inspect the current loft insulation before completing the relevant paperwork.
Now, remaining professional, I asked for his company identification to prove that he was legitimate, his response was he couldn’t provide any and so needless to say that’s as far as he got. My next action was to contact the Police and give them a description of this chap. Maybe I should have taken a ‘selfie’ with him in the background so I could give his details to the police?
A similar situation arose a year or so ago on a government contract. I telephoned a site to confirm that I would be attending the site to carry out the PAT Testing in a few days’ time and I was advised by the supervisor that the site had already been tested that same day by a member of my staff.
I knew that this was not the case so I asked a couple of questions which included a check that person who attended the site was wearing a uniform. “Well, only a t-shirt, but there was no company logo” was the reply.
I then asked if she had asked to see the engineer’s ID pass, to which she admitted that she hadn’t even thought to ask to see proof of his identity. She said he had all the right equipment though; I wondered if she even knew what the right equipment would be – I mean, a crowbar and swag bag could be the right equipment and you can never be sure what the intentions are, especially as this particular site was sheltered accommodation.
“Seriously, this could have put your Grandmother or Grandfather’s welfare potentially at risk!”
It just goes to show how dangerous it really is if you do not check the identification of the contractor who arrives at your business or even at your home. In this day and age you have to be careful – remember, all staff at FTS Safety Solutions have been checked by the Disclosure & Barring Service and also Security Vetted by various Police and Government departments, carry ID passes and wear a uniform with the Company logo on.
So if you want to ensure that the service you receive from a contractor is safe, always, without exception, check for their ID’s before they come onto your property.
Keep safe … check ID’s!If you are looking for a PAT Testing service with engineers who have ID passes and wear a uniform call 0330 6600264 to talk to me about your health and safety testing needs.
Until next time …