2012 closed with a bit of a bang and of course 2013 is well and truly here. It’s frightening to say, but Christmas is only 343 days away and with that in mind, my thoughts returned to my plan for the next 12 months …
So I revisited my business plan and read through the things that I had planned and successfully completed, then made a note of those that I had failed on. However there was one thing that was not in my business plan that had been completed – which was 12 months ago almost to the day – my wife was recovering from surgery having been diagnosed with cancer.
Now 12 months later, that door has finally closed as my wife recently received the all clear and has just finished the final piece of treatment. What a better way of putting closure on the past 12 months?
We spent the afternoon being waited on by 3 members of staff, drinking the finest teas and sampling sandwiches and pastries was an absolute delight. Along with cucumber sandwiches, there was salmon, egg and tuna but the highlight for me was the chicken sandwiches in basil bread. They were to die for!Now one of our friends decided that she would not give my wife flowers and chocolates to cheer her up during her treatment, but instead sent her a gift of Afternoon Tea at the Dorchester in the Promenade room! She felt this was something that would cheer her up and she would remember for all the right reasons.
The only problem I had was keeping up with the number of times the serving staff came and refilled my plate. Finally I could take no more sandwiches when they served the cappuccino mousse in a chocolate cup, after which we moved onto the scones with clotted cream and home-made Raspberry and Strawberry jams and the different pastries. Divine!
Eventually we could eat no more and we left and wandered back to the London underground. On leaving, the staff said goodbye and even the doorman wished us a pleasant evening.
Having spent a few hours at the Dorchester it really highlights the quality of customer service and it will be an experience that I shall never forget. It really put closure on the hard times of the past 12 months.
Until next time …So 2012 is all behind us and now and we look forward to what this year will bring. FTS will continue to grow and offer a first class service in Health and Safety Testing and if you would like to find out more about what we do, click here to visit our website call us on 0330 6600264 or click here to ping over an email and we’ll get right back to you.