Here at FTS we never really switch off, never ones to miss an opportunity. The potential business leads that we spot while out shopping or visiting places.
An Eye for Opportunity
Last night we were working a night shift and went to a venue to meet with the client. The client is a member of a band. We have a specialist department that deal with musicians, bands and DJ’s. Having been a DJ I understand how the equipment is transported, used and abused. However, we arrived at the venue to find that it was a sound studio, so I did have a look at their current PAT Labels which were last tested a couple of years ago. Now it could be that the duty holder or person responsible has made the decision to have their equipment tested every two years or even longer. Also this venue, failed to meet the basic minimum in fire safety, the extinguisher had not been serviced in 5 years, so chances are they will need to be replaced with new ones.
Earlier I said we never miss a business opportunity, well a week or so ago we had just completed servicing the Fire Extinguishers and carrying out PAT Testing for a customer we have worked with for a number of years and we decided to visit a cafe in the same retail area for a cup of coffee before returning to our office. The owner of the cafe, spoke to us asking when we could carry out a PAT Test for him as it had not been done for a number of years. It was a simple request so as there was two of us, we said that we would do the job then and there. The new client was quite shocked especially as our minimum charge was less than they had previously paid. Another satisfied customer!
We soon completed the testing, and just before before we left we were offered another cup of coffee, (the first had gone cold) and a bacon roll. So we were happy as well as the client and next year we have two customers instead of one at the same location! Now that is keeping an eye out for opportunities!
Until next time…